AOL
        PASSWORD STEALING VIRUS -- 20000214
        UNINSTALLING AOL -- 20010207
BEGINNER’S SECTION
        FOLDER ON DESKTOP -- 20010321
        MOVING ICONS ON DESKTOP -- 20010321
        RIGHT MOUSE BUTTON -- 20010328
        VOLUME CONTROL -- 20010411
CAMERA
        BATTERIES -- 20010718
        DIGITAL CAMERAS -- 20010606 / 20010530
        MEGAPIXELS -- 20010711
        SURVEY -- 20010905
CD
        FORMAT REWRITEABLE BEFORE USING -- 70010718
        INFORMATION ON CD-R AND CD-RW -- 20010801
DVD
        PLAYERS AND REGIONS -- 20010613
EMAIL
        ATTACHMENTS -- 20010815
        CANADIAN NEWSPAPER ARTICLE -- 20010919
        FILTER JUNK MESSAGES TO TRASH -- 20010131
        INSERT SPECIAL CHARACTERS -- 20010110
        FORWARD WITHOUT ADDRESSES & CHEVRONS -- 20010228
        LIST OR GROUP -- 20010815
        NOSTRADAMUS -- 20010919
        TEMPLATE --  20010926  /   20010815
        UNDISCLOSED RECIPIENTS -- 20010815
EXCEL
        BASIC INFORMATION -- 20010704
        CUSTOMIZED LIST -- 20010228
        DATA FOR MAILING LABELS -- 20010314
        ENTERING INFORMATION -- 20010314
        FUNCTIONS -- 03142001
        FUTURE VALUE OF MONEY (FV) -- 20010228
        NAMING CELL OR RANGE OF CELLS -- 20010228
        PRINTING -- 20010228
        ROTATE TEXT -- 20010228
        WORKSHEETS -- 20010228
FAX
        SENDING AND RECEIVING -- 20010620
GENEALOGY
        FAMILY ORIGINS -- 20010516 / 20010509
        FAMILY TREE MAKER -- 20010516 / 20010509
        LOCAL SITES -- 20010516
        RESEARCH ON THE INTERNET -- 20010516
        SALT LAKE CITY (GRANITE MOUNTAIN) -- 20010516
        SEPHARDIM (JEWISH ANCESTRY) -- 20010418
HARDWARE
        CARD READERS -- 20010530
        DIGITAL CAMERAS -- 20010530
        GRAPHICS CARD -- 20010606
        MONITOR CABLE -- 20010606
        SERIAL ATA -- 20010606
        USB -- 20010328
INTERNET
        SEARCHING (DEEP WEB) -- 20010418
        WHILE TRAVELING -- 20010905
        INTERNET EXPLORER
        CRASHES -- 20010530
        EXPORT FAVORITIES -- 20010124
        OPTIONS -- 20000214
        SECURITY UPDATES -- 20010411
MISCELLANEOUS
        DOWNLOAD FOLDER -- 20010402
        GET RID OF JUNK -- 20010627
        INTEL CHIPS -- 20010822
        LOCKUP PROBLEMS -- 20010523
        MAJECTIC BY ELECTRONIC ARTS -- 20010207
        MEETINGS AT LIBRARY -- 20000214
        MSN MESSENGER SERVICE -- 20010905
        PRINT SCREEN BUTTON -- 20010402
        PHOTO CD -- 20010530
        RECYCLE HP INKJET CARTRIDGES -- 20010402
        TINKERING WITH PC -- 20010523
        VOLUNTEER AT LIBRARY -- 20010221
MUSIC
        CASSETTE TO COMPUTER 20010103
        MIXER SETTINGS -- 20010606
NETSCAPE
        CRASHES -- 20010530
        DELETE EMAIL MESSAGES WITHOUT READING -- 20000214
        NETSCAPE 6.0 -- 20010207
        NETSCAPE 6.1 -- 20010926
        PROBLEM WITH MCAFEE -- 20010221
        PROFILES -- 20010103
        QUALITY FEEDBACK AGENT -- 20010314
        WRAP LONG LINES -- 20010905
OUTLOOK EXPRESS
        DEFAULT TO PLAIN TEXT -- 20010905
        MSN MESSENGER SERVICE -- 20010905
        TEMPLATES -- 20010926
PAINT SHOP PRO
        EFFECTS BROWSER -- 20010328
        PICTURE FRAME -- 20010328
        PRINT MULTIPLE PICTURES -- 20010328
        RED EYE REDUCTION -- 20010328
PHOTO SHOP 5.0
        BLACK & WHITE FOR EFFECT -- 20010718
        FEATHERING EDGES -- 20010124
        MULTIPLE PICTURES ON ONE PAGE -- 20010124
        SOFT BORDERS -- 20010124
POWERPOINT
        VIEWER -- 70010718
PRINT
        PRINT ICON OR FILE/PRINT -- 20010328
 PRINTERS
        CANON -- 20010110
SOFTWARE
        ACROBAT READER -- 20010228
        INOCULATEIT (ANTI-VIRUS) -- 20010221
        IRFANVIEW -- 20010919
        NORTON ANTI-VIRUS -- 20010523 / 20010110
        PAINT SHOP PRO -- 20010328
        PICTURE WINDOW PRO -- 20010131 / 20010124 / 20010117
        USB VIEW -- 20010228
 TERMS
        FILE -- 20010131
        FOLDER -- 20010131
        HARD DRIVE -- 20010207
        ICON -- 20010207
        MIME -- 20010221
        FTP -- 20010402
        VIDEO -- 20010711
TIPS
        PREVENTING DATA LOSS -- 20010321
VIDEO
        TERMS -- 20010711
VIRUS
        AOL PASSWORD STEALING -- 20010214
        CODE RED -- 20010801
        MTX -- 20010117
        SIRCAM -- 20010801
        TIPS -- 20010613
        WTC -- 20010926
WEB ADDRESSES
        (20010822 -- (weather – space – Christmas Lesson – ask questions)
        20010815 -- (read books online – how to clean anything)
        20010725 – (photography tips – technology encyclopedia)
        20010627 -- (benefits checkup – I-4 Bridge)
        20010704 -- (flowchart for PowerPoint)
        20010620 – (maps of UK – locate people in UK – Tucows – web address – web cams – travel bargains – MSN Messenger)
        20010613 -- (traffic citations – internet terms – obsolete computers)
        20010606 -- (newspapers – Smart Computing – CloneCD – DR DOS column)
        20010523 -- (panoramas – free answers about microsoft,adobe,intuit programs)
        20010516 -- (genealogy)
        20010418 -- (urban legends – searching PDF files)
        20010411 -- (Search engines – GI Search – picture search – stock information – automobile recalls)
        20010328 -- (Phone numbers and addresses -- Volusia County Library)
        20010314 -- (state and local government – newspapers)
        20010207 -- (medical sites – Mac instructions – things to do in Florida)
        20010124 -- (telephone calling card, genealogy charts, old high school friends, weather program)
        20010117 -- (movies, scrapbook, cancer, free software, dinosaurs, Africa)
WINDOWS
        BSOD (BLUE SCREEN OF DEATH) -- 20010321
        COPYRIGHT SECURITY -- 20010815
        CHARACTER MAP -- 20010110
        DESKTOP - ARRANGE ICONS -- 20010314
        DIALERS -- 20010103
        FILE ASSOCIATIONS -- 20010228
        FILE CHECKER -- 20010411
        FILE NAME EXTENSIONS -- 20010919 / 20010523
        FOLDER – VIEW AS WEB PAGE -- 20010402
        ME -- 20010321
        MS-CONFIG -- 20010523
        PRINT ACTIVE WINDOW -- 20010221
        RESTORE MISSING WINDOWS FONT -- 20010124
        SEND TO -- 20010402
        SUPPORT -- 20010808
        SYSTEM RESOURCES -- 20010321
        TASKBAR -- 20010704
        VOLUME CONTROL -- 20000214
        XP -- 20010815 / 20010613
WORD
        ALPHABETIZE/SORT -- 20010110
        COLUMNS -- 20010711 / 20010704
        EDITING -- 20010808
        FIND & REPLACE -- 20010131
        FONT (DEFAULT) -- 20010221
        FOOTERS -- 20010711
        FORMS -- 20010110
        MARGINS -- 20010808
        MERGING DOCUMENTS -- 20010711 / 20010704
        PASSWORD -- 20010919
        STAMPS OR STICKERS -- 20010221
        TEXT BOXES -- 20010808
        VERTICAL TEXT -- 20010110
WORD PROCESSING
        ALPHABETIZE/SORT -- 20010110