Computer Info – October 31, 2001

This Week’s Meeting

        Look at PowerPoint Viewer – add a music file to your PowerPoint presentation – moving the taskbar – troubleshooting with the HELP files.

Norton – LiveUpdate Problems

        Numerous people have been having problems with the LiveUpdate of their Norton AntiVirus program. I went to the Norton website and found this bulletin.
                       http://service4.symantec.com/SUPPORT/sharedtech.nsf/docid/2000121413465213&src=hot
This page is about this error message: "Update was not completed" or "LiveUpdate was not able to complete this update" which is seen when they are running the LiveUpdate to a Symantec product.

Adding a Music File to a PowerPoint Presentation

        To add a music file that will play all during your PowerPoint presentation -- from the VIEW menu, choose SLIDE SORTER. This will allow you to view all of your slides as thumbnails. Double click on the first slide and this will take you to the screen where you can edit the slide. From the top menu, choose INSERT – MOVIES AND SOUNDS – SOUND FROM A FILE. This will allow you to locate a WAV or MIDI file on your computer. When you return to the edit slide screen, you will notice a small speaker icon on the slide. This icon will be visible on the slide – if you do not wish it to show, then move it off to the side of the slide. If you preview your slide, you will notice that you can not hear the music. To change that, right click on the slide, and choose CUSTOM ANIMATION. Click on the TIMING tab and you will notice that your music file is listed in the section entitled SLIDE OBJECTS WITHOUT ANIMATION. Highlight your music file and click on ANIMATE and then AUTOMATICALLY. This will place it in the top box where the other animated items are and you can then determine the order. Try previewing your slide show again and you will notice that your slide show is paused until the music has ended. To change this feature, again right click on the slide, and choose CUSTOM ANIMATION. Click on your music file and then the PLAY SETTINGS tab. You will notice that it says to pause the slide show while playing. Change this to CONTINUE SLIDE SHOW. Again preview your slide show and you will see that the music will play throughout the animation of your first slide and then will quit. So, make this final change – right click on the slide, and choose CUSTOM ANIMATION. Click on your music file and the PLAY SETTINGS TAB. This time change the Stop playing to AFTER xx SLIDES.
        If you right click on the speaker icon and choose EDIT SOUND OBJECT – you will be able to determine the length of time that the music file is. This will help you determine the length of time that each slide will have to remain on the screen.
        To set the time that the slide remain on the screen, go to VIEW – SLIDE SORTER. Right-click on one of the slides, and choose SLIDE TRANSITION. Here you can set the time – and, if you want, you can click APPLY TO ALL, and this will give you a starting point by making all of the slides an equal amount of time.
        The rest comes from continuous testing and changing of the slide transition time.

PowerPoint Viewer

        If you receive a file that has an extension of PPT (PowerPoint presentation) or PPS (PowerPoint Show)– then it is a PowerPoint file. In order to view the file, you have to have PowerPoint installed or download the PowerPoint Viewer from Microsoft. You can download it at
                       http://office.microsoft.com/Assistance/9798/viewerscvt.aspx
The difference between PPS (PowerPoint Show) and PPT (PowerPoint presentation) files is this:
        PPS files have an "S" as the final character in the file extension.
        PPT files have a "T" as the final character in the file extension.
That's it. They're the same other than that.

Uninstalling AOL

        A question came up about uninstalling AOL and can it be done. Look at the handout from February 7, 2001 and see the information that we wrote before.

Troubleshooting Printer Problems

        When you tell someone that your printer doesn’t work, it helps for you to remember actually when and what is happening – what program you are in – what you are trying to do – what is the error message – what does the output look like?????
        To help you determine if the problem is with your printer – or with the connection between the computer and the printer – or with the driver installation (software) on your computer, here are some things that you can try -----
        (1) Disconnect the connection between the computer and the printer and then perform the self-test. If the self-test prints correctly, then the problem must be in the connection or the drivers. How do you perform a self-test? For the instructions on doing that, you will have to consult your manual – it is usually done by turning the printer on (power button) while holding down another button. There might be some printers that do not have this ability.
        (2) Be sure that you have both of your ink cartridges installed. Some printers when they are purchased have only one cartridge installed and you must purchase the other cartridge.
        (3) Try another printer cable – does your printer need a bi-directional cable – is your printer port configured for bi-directional
        (4) Uninstall your printer and its drivers and then reinstall them. Are you using drivers for the right version of Windows (your operating system)? Are you using the latest version of the print drivers?
        (5) Pay attention to the error messages that you are getting. They will usually lead you in the right direction.
        (6) If you are installing a new printer that has USB and parallel connections, you must be sure that you install the correct printer driver. You should be given a choice of USB or parallel.
        (7) Have you tried troubleshooting your printer in the HELP files of Windows. From the START menu, choose HELP. Then look for the troubleshooting section.

One Source of Information for America’s War on Terrorism

        America’s War Against Terrorism – This may be the single most extensive collection of links on one page documenting the Sept. 11 attacks and America's war on terrorism. Brought to you by the University of Michigan.
                       http://www.lib.umich.edu/govdocs/usterror.html